Please review the following guidelines before submitting your complaint to the TechStart project.
Key Requirements
The complaint should be related to the project's components and/or to the project's implementation or management.
The complainant should submit full details and any relevant supporting documents related to their complaint.
Important Notes
The complaint system includes an anonymous complaint reporting process. Anonymous complaints should provide factual details and specific allegations of misconduct or serious wrongdoing related to any of the project activities.
The complaint system accepts and handles GBV complaints and includes special referral pathways for the GBV complaints and grievances, including grievances on sexual harassment and sexual exploitation and abuse.
Non-retaliation: Anyone may submit a responsible concern or complaint without fear of dismissal or retaliation of any kind, as per DAI's Non-Retaliation and Whistleblower Protection policy.